“The insights gained were directly incorporated into the further development of our digital services,” explains Houf and adds: “Our aim is to offer true added value to both trade visitors and exhibitors alike – by way of clear structures, relevant content and more efficient trade fair preparation.”
Targeted orientation rather than a flood of information
The insights obtained from the analysis were then carefully fed into the consistent development of the ProWein offerings – from optimised filter categories to content-rich exhibitor profiles to clearly structured product information.
Trade visitors can precisely filter exhibitors and products by origin, price segment, availability or other criteria relevant to their decision-making. Using the integrated matchmaking tool Fair Match appointments can also be made with matching exhibitors direct – in a transparent, structured and efficient way.
Accompanied customer journey – before, during and after the trade fair
I2A (Insights to Action) accompanies trade visitors throughout all phases of their trade fair visit:
- Before the trade fair: targeted search, comparison and appointment planning
- During the trade fair: better orientation, digital notes on products, vintners and Masterclasses as well as informed conversations
- After the trade fair: continuous follow-up of all leads and data
Conversations, product information and tastings also remain available after the trade fair. Exhibitors can be recontacted and purchasing decisions can be arrived at without time pressure.
Sharing knowledge, providing guidance
Complementing the digital Framework, the ProWein team offers special exhibitor tutorials. These share findings about the current search and decision-making behaviour of international B2B buyers and show how exhibitors can optimise their profiles in a targeted way.
An animated tutorial, embedded in the accompanying visitor campaign also illustrates how I2A changes trade fair preparation and visitor guidance.